We often get asked the same questions about what we do, so we have put together this handy little FAQ page to answer the most common ones.
If you've got more questions, or simply want to get the ball rolling, then please Get In Touch as we can't wait to hear from you!

Do you have a question?

Q. Where are you based and what areas do you cover?

Q. Where are you based and what areas do you cover?

We're based in Glastonbury, Somerset and offer our venue styling and wedding decoration service throughout Somerset. We also venture into the Cotwolds, North Dorset, North Devon, West Wiltshire and South Gloucestershire.  If you're not sure if we cover your area and would love us to decorate your wedding, then please just drop us a quick email to ask.

Q. Do you have a showroom that we can visit?

Q. Do you have a showroom that we can visit?

We most certainly do! We call it our Aladdin's Cave of wedding props and pretties. It's at Northover Mill in  Glastonbury and can be visited by appointment only, so if you'd like to see what we have to offer in person, then please get in touch and we'll get you booked in! We have both round and trestle tables that we can dress for you so you can get a really good idea of how things will look on the day. We'll play and tweak until it's absolutely perfect for you!

Q. Do you have a minimum order value?

Q. Do you have a minimum order value?

Yes, we have the following minimum order values: 
Weddings within 25 miles of Glastonbury: £1000
Weddings more than 25 miles from Glastonbury: £1500
Weddings more than 50 miles from Glastonbury: £2000
Travel costs will also be payable in addition to these minimum spends, and some locations may also require accommodation.

Q. Do you charge for travel?

Q. Do you charge for travel?

Yes we do and it's based on how far your venue is from our showroom, and needs to cover 2 round trips - one for going there to set everything up for you, and one for returning to pick it all up again. Rather than build it in to our prices, we thought it was fairer to base it on the distance we need to travel for each wedding. The travel cost is itemised on all of our quotes, so you know exactly what you're paying. Please not that it does not make up part of the minimum spend value. Travel costs usually start at around £50 but may be lower if you're venue is very local to us.

Q. What does your price cover?

Q. What does your price cover?

Our prices cover a whole range of costs! We are a business with overheads, and we also need to pay our salaries so that we can keep doing what we love. There's so much more than just the cost of hiring an item to consider. There may be consumables such as fresh foliage, candles, tea lights and batteries for LED candles and fairy lights. Then there's the time element for all the prep before the wedding, on the day styling, collecting everything again afterwards, cleaning it all (cleaning wax from candlesticks and polishing them up again is a very time consuming job!). You're also paying for our styling experience to bring everything together perfectly for you.  An element of the costs also go to cover things like time spent doing consultations, site visits, showroom appointments, emails etc. We have overheads for our vehicles, premises, electricity, broadband and mobile phones. So all of these things are factored in to what we do in order to ensure that we can cover our costs and earn a living styling gorgeous weddings for you.

Q. I've seen other companies that are cheaper than you, so why should I pay your prices?

Q. I've seen other companies that are cheaper than you, so why should I pay your prices?

Like everything in life, there are a whole range of companies who offer the same sort of product, but at different prices. You can buy a £2.50 T-shirt from Primark or a £25 one from Zara. They're both T-shirts, but at very different prices. We believe that we offer an amazing venue styling service at an affordable price. Yes, there are cheaper companies, but they're usually offering a simpler, more basic 'decorating by numbers' service. There are also ones that are a lot more expensive than us! When you book, you're not just paying to hire products, you're paying for our years of experience, knowledge and expertise, our creativity and unique style and a completely bespoke service. 

Q. Do I have to book your styling package or can I just choose what I want?

Q. Do I have to book your styling package or can I just choose what I want?

No, you don't have to book our styling package at all. I've created it to help couples who either want to take the worry out of figuring out what they need, or who simply just want it all! Ity's also great for helping with your wedding budget as it's a fixed price, although upgrades and add-ons are available However, if you're looking at the package and thinking, 'Well, there are quite a few things that I don't want...' then it's not a problem at all. Just get in touch and let me know what you would like, and then I'll send you a completely bespoke quote. As long as you meet our minimum order value, then you're good to go!

Q. What's the difference between a venue stylist and a wedding decorator?

Q. What's the difference between a venue stylist and a wedding decorator?

On the surface, they sound like the same thing, but we think they're quite different! I liken it to the difference between a decorator and an interior designer. A decorator will come and paint your room and do a nice job, whereas an interior designer will find all of those beautiful items to style it for you and put them together to create something stunning. Venue stylists are the interior designers of the wedding world!
There are lots of wedding decoration companies and they tend to do more basic, straight forward weddings - so chair covers, sashes, a simple fishbowl centre piece or something similar. They might have LOVE letters and a candy cart, but it's all very much 'decorating by numbers' and not the sorts of styling that graces magazines and wedding blogs. They don't really involve much creativity, vision or design. Whereas a venue stylist will work closely with you on a personal basis to find out what your dream vision is and bring that to life. We offer a much more bespoke service, have a wider range of items to hire and will source items specially for you if we don't have them. We're all about making dreams reality!

Q. Do you offer venue styling to LGBTQ+ couples?

Q. Do you offer venue styling to LGBTQ+ couples?

Absolutely! Love is love as far as we're concerned and we're happy to work with any couples who want to celebrate their love. We're here to help everyone achieve their dream wedding vision and we don't discriminate against age, race disability, religion, gender, gender identity or sexual orientation so please do get in touch to talk about your wedding plans as we'd love to hear about them.

Q. I don't know where to start and have so many ideas that I'm confused!

Q. I don't know where to start and have so many ideas that I'm confused!

Don't worry. Honestly, it's quite normal to feel a bit lost or overwhelmed. There are so many stunning images available online of gorgeous weddings that it's no wonder you might be finding it all a bit too much. That's where we come in though as we're experts in really getting to the root of what you want and creating a venue styling plan to bring it to life on the day.  Do you love more than one style and don't know how to combine them? We do! So you can mix rustic with vintage, boho with elegant - anything you want really! We'll guide you on the perfect way to do it so just let us know and we'll work it all out!

Q. I've seen something on Instagram/Pinterest that I can't see on here. Can you still help?

Q. I've seen something on Instagram/Pinterest that I can't see on here. Can you still help?

Yes, there's a good chance we can! What we have on our website is only a small range of what we actually have available. If you have seen something that you would love for your dream day, then please get in touch and ask. Chances are that we already have it, but if we don't then we will look into either buying it and adding it to our stock, or sourcing it from another supplier for you. The beauty of that is that you won't end up juggling lots of different suppliers as we'll manage the third party hire process for you. Our range is always expanding too as new things become available to keep up with changing trends.

Q. Can I change my mind about my decorations?

Q. Can I change my mind about my decorations?

Absolutely! Some of our couples book us 2 years in advance, and what you liked at that first meeting and what you like 6 months before the wedding can change as new trends start up and Instagram and Pinterest become laden with gorgeous new images. We completely understand that weddings develop in a very organic way and we're really flexible when it comes to changing your styling to suit your updated tastes. The most important thing to us is that you get the wedding of your dreams on the day, not the one you thought you wanted 2 years ago. So, if you want to change your mind about your styling, then you're very welcome to do so.

Q. Are your items only available to hire, or do you also sell them?

Q. Are your items only available to hire, or do you also sell them?

Yes, we do also have a range of items for sale, such as chair covers, sashes, candles, and bespoke signs, stationery, and table plans. We can even make various rustic and wooden items to order. Everything can be viewed in our showroom We also have a huge hire range as there will be some things that you simply won't want, or need, to buy. The benefit of this is that you aren't left with loads of decorations to sell after your wedding, and it’s also a more sustainable option. 

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